From the serial number you entered, it appears that your instrument is NOT under warranty, but don’t worry we can still help you. However you may not need to send it in for servicing. Please follow the steps below before progressing to the step at the end
Step 1: Do You Need A Repair?
The following steps correct over 50% of the service requests made. To save yourself time and effort please follow the steps below to see if this corrects your situation
1
Check The Power Outlet
2
Power From A Different Room
3
Check The Outlet First
4
If The Instrument Works Then There Is No Need To Repair
Step 2: See An Explainer Video
The Video Below Shows How To Check The Outlet Very Clearly
Step 3: Check The Fan
The Fan Is A Replaceable Item And There Is One In Your Original Box. Here Are Some Steps To Check If You Need To Replace The Fan.
1
Listen To The Instrument
2
Check The Temperature Strip
3
If You Have A Faulty Fan You Can Switch It Out
4
If You Have Lost The Fan One Can Be Purchased
Step 4: Watch The Video To Troubleshoot Fan Issues
Step 5: If The Fan Is Faulty Watch This Video
The Fan Is A User Replacable Part Which Is Easy To Change. Just Watch The Video Below To See How YTo Do This.
Step 6: Problem Not Fixed
If You Have Tried All Of The Above Steps We Need To Get You Up And Running As Soon As Possible. Just Click Which Area Of The World You Are In Below.